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eChannels: A web-based application that requires only a web browser with an internet connection to access and use the services through any device. It is a state-of-the-art platform that facilitates rapid processing of visa, residency, establishment and citizenship services with full integrated services with back-end systems. In the example of UAE, visas now can be issued within 30 minutes and most of the other services being fully automated with an instant response to customers.

eChannels portal is considered the largest government e-services platform in the UAE with millions of transactions per month.